Security is a critical concern for businesses today, especially when it comes to the Cloud. That’s why we offer industry best practice using the latest tools and technologies provided by our various cloud partners. Our implementation and ongoing management of these services aim to provide the best security and peace of mind for businesses 24/7, regardless of their size or technology environment.

System Enhancements include changes to existing functionality or a request to implement new functionality that is not currently utilized within your environment. Enhancements can range from new features, creating new reports and configuration changes. In addition, as part of continuous process improvement, we conduct root cause analysis of incidents and provide corrective actions, solution design, and recommend business/technical process changes.

Our experts will conduct an analysis of software vendor’s release notes for the monthly/quarterly update cycle with a clear summary and mapping showing the implications for your environment. We educate our customers on the changes to the system, undertake testing utilizing our automated testing tool, and prepare for production go live.

Ask the experts – ability to tap into strategic consulting services for long term planning, organizational changes or platform modernization.  Let us understand and solve your most strategic and complex business challenges and share best practices to drive business improvements. We can work with you to build a strategic roadmap for your application footprint and infrastructure, and a plan to get it implemented

Apps Associates leverages regularly scheduled meetings to drive tactical and strategic recommendations and decisions within an organization.  Weekly, Monthly, and Quarterly business reviews are leveraged to visit opportunity for improvement in the services, people, and business processes. This includes tactical and change review, as well as SLAs and utilization.